The NXT CX Summit returns on Wednesday, 15, 16 June 2022 for its 6th edition, and brings together over 120 attendees, 20 speakers and 8 sponsors to meet, network, and share their ideas on the latest technologies and strategies within the CX space. Join the discussion virtually.
By 2025, Asia Pacific’s e-commerce sales are expected to reach USD 2 trillion. Consumers are increasingly connecting and shopping through online platforms unlocking tremendous opportunities for businesses of all kinds. In today’s customer-driven market, customer experience (CX) is becoming an increasingly important aspect of competitive success.
Customer-centric strategies complemented by cutting-edge technologies that help businesses effectively manage and harness customer data are instrumental in providing the personalised experience that new-age customers demand. With global CX technology spending forecasted to reach USD 641 billion by end of 2022, business leaders must put CX at the forefront of their growth strategies.
- Hear from CX Chiefs and leaders on their best practices for CX and building a sustainable plan for the future
- Gain insights on latest technologies and solutions to improve your CX strategy and delivery
- Understand how you can use data to derive value and refine customer loyalty
- Explore customer engagement strategies to drive efficiency & consistent experiences
More information on the 6th NXT CX Summit SEA is available here.