The Australian Competition and Consumer Commission (ACCC) has approved Telstra’s proposed variation to the NBN migration plan that names fiber to the curb (FTTC) as a new access technology for NBN connections.
FTTC allows for greater use of existing copper lines to connect customers to the NBN, avoiding the need to dig new lead-in conduits to premises.
The migration plan outlines steps Telstra will take to progressively migrate voice and broadband services from its existing copper and HFC networks to the NBN.
Stakeholders identified concerns with NBN Co’s proposed connection processes, in response to a discussion paper we released in December on Telstra’s proposed FTTC variation.
“The proposed connection processes could have resulted in people being left without a phone or internet service before their FTTC service was operating,” ACCC chairman Rod Sims said.
NBN Co have now agreed to change connection processes and undertake data testing to ensure FTTC services are operating prior to disconnection of existing services, he said.
NBN Co will also notify FTTC service customers that they have up to 18 months to switch their existing services to the NBN service before their phone and internet services are disconnected.
The ACCC’s final decision and the updated migration plan are available here.
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