Amdocs and Gemalto have announced an integrated industry platform that they say provides consumers with a simple, more intuitive and hassle-free experience in connecting eSIM-equipped devices.
Result: the various players in the IoT ecosystem, including device manufacturers, retailers and developers, now have a single technology bridge to the growing eSIM market, Amdocs says.
The device-agnostic cloud solution – which integrates Gemalto’s On-Demand Connectivity subscription management platform and Amdocs’ eSIM Orchestrator – enables MNOs to keep pace with growing consumer demand for smart devices and IoT devices by requiring simple, one-time integration to the SaaS solution on the Amazon Web Services (AWS) cloud, thus protecting business critical systems from lengthy and costly integrations.
It provides MNOs with the capabilities to both manage the eSIM profile download and the subscription of the new profile to the customer contract, a process which today is done separately and can cause a cumbersome, manual consumer experience.
“With the high-growth, emerging IoT opportunity, enabling MNOs to provide consumers with a fast and simple way to complete network registration of their latest IoT device is critical to delivering a next generation digital experience,” said Yuval Mayron, general manager of Amdocs’ IoT division
Frédéric Vasnier, executive vice president of Mobile Services and IoT for Gemalto, said the solution “has been designed to provide a best-in-class digital customer experience through smoother activation, and easier device onboarding and replacement.”