SHANGHAI/BEIJING (Reuters) – Apple is binding itself more closely to China as its share of the world’s biggest smartphone market slips and it becomes more reliant on selling services which require government approval.
A flurry of recent action by Cupertino-based Apple underlines its push to get on the right side of China’s notoriously tough tech regulators, as it looks to revive sales there.
This weekend it moved to block apps used to evade the country’s internet censors, a decision that fits with Beijing’s recent crackdown on unapproved online content. And Apple has announced it will establish its first China data center in the politically important province of Guizhou, and has created the new position of a managing director for Greater China, reporting directly to CEO Tim Cook.
Apple’s China revenues have stalled, falling for a fifth straight quarter in January-March, when sales grew in every other region. China recently slipped to Apple’s third-largest market, as consumers have switched to newer domestic offerings. The buzz around new launches has also cooled since the iPhone 6 in 2014.
When it unveiled quarterly earnings on Tuesday, revenue from the Greater China region fell 9.5% to $8 billion. Its once coveted iPhone has slipped into fifth position behind offerings from local rivals Huawei, Oppo, Vivo and Xiaomi, analysts said.
The iPhone’s share of China’s smartphone shipments fell to 9% in January-June, from a peak of 14% in 2015, according to consultancy Counterpoint.
Having China’s government on-side will certainly help.
“Because others have eaten away at Apple’s market share in China, it now has to pay more attention to regulation from government,” said Beijing-based tech analyst Li Chengdong. “China is such a key market for Apple that it has to listen.”
In the company’s earnings call, Cook said most of the problems in the China market were concentrated in Hong Kong.
“If you look underneath the numbers, mainland China was actually flat year-over-year” similar to the overall market in that country, Cook said. “And so we’re very encouraged by that. iPad grew dramatically more than the market. The Mac grew much more than the market.”
Apple – like other US tech brands including Facebook and Google – has looked to woo China’s leaders to give it greater access, especially as it pushes services such as its App Store and Apple Pay.
Services were Apple’s rare bright spot in its struggling China business and logged double-digit revenue growth in Greater China in January-March. Cook said they “grew extremely strongly” during the most recent quarter in China.
And maintaining momentum is crucial, as device sales may come under pressure again until Apple unveils its new iPhone, widely expected later this year in a milestone launch that will be key to winning back Chinese buyers.
The services push, however, comes with risks.
China is tightening regulation of what it sees as its cyberspace, including online media, live streaming and gaming, and brought in a new cyber security law on June 1, pushing firms to store user data inside China’s borders.
Apple has made swift moves to comply, despite concerns by overseas business groups who say the law’s strict data rules and storage requirements are overly vague.
The new data center – part of a planned $1 billion investment in Guizhou province – has a potential political upside too. Beijing wants to turn Guizhou into a tech hub, while President Xi Jinping himself has close ties to the region as a delegate for the province at the Communist Party congress.
“By setting up a data centre and pulling VPNs, [Apple] is sending a friendly signal to the Chinese government,” said Liu Xingliang, head of the DCCI Internet Research Institute.
Apple said at the weekend it would remove VPN services from its China App Store – systems that allow users to bypass China’s so-called “Great Firewall” aimed at restricting access to overseas sites.
Beijing has targeted VPNs as it bids to tighten control over the domestic internet, a drive that is ramping up ahead of the Communist Party Congress later this year.
Some said the recent moves jarred with Apple’s stance in the United States last year, when it opposed an FBI court order to break into an iPhone of a gunman who fatally shot 14 people in San Bernardino in December 2015, with Cook saying it would be “bad for America”.
Cook directly addressed those assertions on Tuesday. He said the company believes in “engaging with governments even when we disagree.”
“Some folks have tried to link [Apple’s removal of VPNs form the Chinese App Store] to the US situation last year. They’re very different,” Cook said. “In the case of the US, the law in the US supported us. It was very clear. In the case of China, the law is very clear there. Like we would if the US changed the law here, we have to abide by them in both cases. That doesn’t mean that we don’t state our point of view in the appropriate way, we always do that.”
But the US firm’s gamble here is clear: making moves to appease Chinese censors may prompt criticism outside China, but the firm will hope that local consumers are rather less fazed.
“It’s normal that Apple wants to get along well with the Chinese government,” said Wang Siyue, 27, a marketing professional in Shanghai, who is a long-term iPhone user.
“I will buy the next generation [iPhone] when it comes out. I’m just used to it,” Wang said, adding she doesn’t use VPN much, and Apple’s move to take down the app wouldn’t impact her decision to buy a new iPhone.
(Reporting by Adam Jourdan and Pei Li; Editing by Miyoung Kim, Ian Geoghegan and Bernard Orr)