Views
Disruption seems to be growing across all tech sectors
Disruption is good. But there seem to be many different forces at work that will reshape many of the industries we have grown used to. Read more…
Articles by Alex Leslie
Views
Cutting the BS from BSS Automation – join our live debate tomorrow
Our BSS Automation event brings together speakers who are invited for their experience of BSS and their ability to answer tough questions. Read more…
Views
COVID-19 is triggering a material rethink – about materials
We are suddenly conscious of things that used to go unnoticed, like materials. Now, they have a boost, triggered by COVID-19. Read more…
Features
We have the technology to see ever deeper into space – and it’s baffling
We have the technology and the analysis to see ever further into space, yet the more we see, the less we understand. It is, however, amazing! Read more…
Videos
Will the future of customer interaction be driven by BSS automation?
Customer service and customer interaction have been a talking point in the industry for many years. Now, the debate has become more urgent. Read more…
Views
Remote working may not be as effective as we thought, long term
Remote working seemed to work well during lockdown. Companies saw great steps forward in efficiency and ease of getting people to meetings. Read more…
Views
Facebook now finds itself between a rock and a hard place
Facebook is often held up as the target for all the ills of social media. The last few days have been no different but the focus is sharper. Read more…
Views
Frictionless services will become the watchword in the new normal
Frictionless is a word that has started appearing more and more. It is one of those strange words that the technology world takes as its own. Read more…
Features
If water is the key to life, the Universe must be full of it
Water is the key to life. We live on a watery world, surrounded by watery planets and yet, for a long time, we believed that we were alone. Read more…
Views
Singapore schools get a gift but they need to be vigilant
Singapore is often held up as an example of how technology and (more importantly) innovation can help address life’s challenges. Read more…