The e-commerce market of Southeast Asia is substantial, and still developing at a rapid pace. The number of internet users in the region hit 370 million in January this year, and the online economy is Read more…
With the acceleration of the 5G era, rich and diverse Internet services have emerged. More and more, enterprises use different cloud service models to solve the problem of rapid service deployment according to the business Read more…
As telcos race to digitize and monetize, Indonesian wireless network provider Telkomsel just may have struck gold with its strategy of expanding into today’s popular forms of media, and in particular, gaming. But why gaming? Read more…
To improve customer experience (CX) and increase ARPU, communications service providers (CSPs) traditionally have relied on rather rudimentary tools like surveying customers to determine whether they’re satisfied. More recently, operators have begun using CRM platforms Read more…
In his keynote address at Digital Transformation Asia 2018 in Kuala Lumpur, Malaysia’s Minister of Communications and Multimedia Gobind Singh Deo announced an open data exchange platform for the country. Could this signal the re-emergence Read more…
Virtualization, cloudification, automation and DevOps are key topics in the context of reinventing telecom networks, especially for 5G. IBM’s Rob van Den Dam writes about how communications service providers (CSPs) are reinventing networks with cloud-based Read more…
Partnerships will be key for telcos of all sizes taking advantage of the trinity of open source software, DevOps and microservices. Several large operators are increasing developer headcount as the trend of operator and vendor Read more…
Data mass is beginning to exhibit gravitational properties – it’s getting heavy – and eventually it will be too big to move. How will networks handle this? And what does it mean for digital identity, Read more…
We know that AI will replace some jobs in CSPs – we don’t know how many (yet). Either way, CSPs hate talking about it – here’s why they must, writes TM Forum managing editor Dawn Read more…
There is overwhelming support – both from CSPs and their technology suppliers – for a new approach to procuring new technology, systems and services. While the traditional request for information (RFI) and request for proposal Read more…
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