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The demise of cash was hastened by COVID-19 – but it’s not dead yet
The demise of cash has been getting closer for a while and it looks like COVID-19 could be the tipping point, but it’s not dead yet. Read more…
Articles by Jonathan Jensen
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Identity verification in a socially distanced world without face-to-face
The COVID-19 pandemic will have a lasting impact on the way people engage face-to-face, but social distancing will remain a feature. Read more…
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Bye bye Bó – big bank bungling or simply bad management?
With a big bank behind Bó and £100 million investment, it should have been able to take a piece of the digital banking market, but it didn’t. Read more…
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There is a future for bank branches, but it needs to be secure
Whilst many customers do indeed prefer digital engagement, there are others who feel uncomfortable without face-to-face contact at their local branches. Read more…
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The true cost of financial crime isn’t financial – it’s personal
When fraud takes place, individuals lose money and it’s personal but investors are also affected because their returns in financial firms are reduced. Read more…
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Are digital identities the future of identity?
A digital identity can be re-used across multiple providers but attempts at creating a verified digital identity in the UK have yet to see much success. Read more…
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Identity verification enables a great customer experience
Digital banks use identity verification to enable a frictionless customer experience in exactly the same way that traditional banks don’t. Recently I received my invitation to sign up with N26, the Berlin-based digital bank, which Read more…