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Technophobia fuels tower burning and feeds conspiracy theories
Technophobia, is by no means a new phenomenon and not based on realistic concerns, but instead is powered by other fears. Read more…
Articles by Teresa Cottam
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Digital civility for Gen Z is all about respect and safety
For several years, Microsoft has been producing some interesting data on what it calls ‘digital civility’ – for Gen Z it’s all about respect and safety. Read more…
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Tokyo 2020 to be the most technologically advanced Games ever
The Tokyo 2020 Olympics is going to be the most connected, most technologically advanced and most mobile Games ever. Read more…
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SMEs must take responsibility for cybersecurity despite the cost
No matter how secure their Cloud provider is, this will not protect SMEs from the entire range of cybersecurity threats they are faced with. Read more…
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Meetings meaningless? Then it’s time to smarten them up!
There are three big curses of the modern workplace (I look forward to your additional suggestions here): the daily commute overcommunication meetings. We have argued elsewhere that there is a huge opportunity to drive up Read more…
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Telcos have a lot to learn from car manufacturers
Telecos could learn from car manufacturers when it comes to marketing, and it’s not just about speed. Read more…
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SK Telecom drops the term ‘telecom’ – is it an industry trend?
SK Telecom’s Chairman Chey Tae-won believes that the time has come for his firm to drop the ‘telecom’ part of the company’s name, is it an industry trend? Read more…
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Your ‘Contact Us’ page is where it starts going wrong in digital
Companies invest in a digital experience up to the ‘Contact Us’ page, and it’s a great example of where everything is going wrong. Read more…
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Huawei bans raise questions about competitiveness
Can UK rely on commercial businesses to invest as rapidly and fully as economy needs in order to retain competitiveness against other connected nations? Read more…
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Is it time to bury the term ‘digital transformation’?
In 2019, digital transformation needs to be buried deep. It’s a buzz word that’s had its day. It’s a concept that’s not delivered. Read more…
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B2B embracing video and what that means for service providers
B2B businesses are increasingly using video to engage customers and employees – presenting new opportunities to B2B service providers. Read more…
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Roaming revenues revisited – and it’s not just about bill shock!
For many years roaming was a lucrative service for European mobile operators until the EU removed the ability of operators to charge more for intra-EU roaming services on 15 June 2017. In the 18 months since, Read more…
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Trust is an essential ingredient in the experience economy
Trust is an essential ingredient for success in the experience economy, but service providers are still coming up short in this area. Recently we read that UK regulator Ofcom is fining EE and VM for Read more…
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The tech industry analyst sector is in need of serious disruption
Hands up – I’m an analyst. Except I stopped calling myself that a long time ago. Why? Well, apart from the similarity to the word ‘analist’, which does tend to describe our obsession with detail, Read more…