Views
The Dark Web exposes deep flaws within the cybersecurity industry itself
Cybersecurity and the Dark Web are issues that are part of our new normal and we are happy to follow what the experts say. Read more…
Views
Views
TikTok – end of old social media and start of a new era of social networks
Is it possible that the traditional social network concept has reached its limits? Is TikTok changing the whole social platform landscape? Read more…
Views
Billing is the backbone of customer service – just ask the customer
The latest report on customer service in the telecoms industry makes for depressing reading. Telecoms is even worse than ISPs. Read more…
Views
Social media is fragmenting and it is difficult to know where it will end
Social media used to be nice. It used to be where you found stories of your cousins’ holiday and pictures of adorable cats. Read more…
Views
Brands are turning to science to leverage the new normal
Now, aided by our reliance on science to guide us through this pandemic, brands are using science to bolster their brands. Read more…
Views
If you think the bill is dead it might be time to look at resurrecting it!
The bill, as many customers know it, is dead. It is not fulfilling today’s purposes, but life can be breathed back into the bill very quickly Read more…
Views
5G will trigger $150 billion cloud gaming opportunity – as StarHub knows
Cloud gaming was always cited as the way to monetise consumer 5G and the latest survey supports this idea. Read more…
Views
Following Facebook is proving even more difficult than liking it
Facebook is having an increasingly difficult time as governments and companies line up to have a swipe at the company, and its reputation. Read more…
Views
CSPs are investing in transforming bill communications – here’s why
The perception of bills is that they are very simple demands for payment generated by legacy billing systems – but not any more! Read more…
Views
China data security announcement is strange, but there are stranger things
The data security announcement from China – a call for global standards – a call not to spy on other companies or Governments, is strange. Read more…