Celcom Axiata has inked an agreement with Huawei Technologies (Malaysia) to deploy its cloud-based Digitized Operation Platform software-as-a-service (SaaS) solution.
Huawei says Celcom will be the first operator in the country to adopt a full suite cloud-based OSS system to accelerate agility in their automation and the intelligence of network management.
The Digitized Operation Platform brings together artificial intelligence and machine learning technology powered by Huawei’s Operation Web Services (OWS) platform, to enhance Celcom’s capabilities in managing increasingly complex networks and services. It also enables Celcom to transform their daily operations from reactive to proactive and predictive, and further solidify their relentless drive to achieve excellence in customer experience.
“The Digitized Operation Platform will increase Celcom’s efficacy in managing our daily operations, readiness in managing potential issues and continuous improvements in our network,” said Amandeep Singh, Chief Technology Officer of Celcom Axiata.