Ciena has unveiled a new cloud-based intelligent analytics service that promises network providers and large enterprises actionable intelligence that can forge a path to creating more agile networks.
As networks become more complex with increasing numbers of connected devices, users and applications, new analytics capabilities help network providers translate network performance data into actionable insights. Ciena’s analytics-as-a-service offering, Ciena Insights Service, leverages a team of collaborative data scientists, services and network infrastructure experts, as well as artificial intelligence and machine learning software capabilities to helps network providers improve decision making, optimize asset utilization, accelerate time to market and drive new revenue opportunities.
The service consolidates an array of analytics-based capabilities into a single, multi-tiered service offering designed to ensure networks are securely “fit for flexibility” now and into the future. Delivered through a subscription-based model, the offer is available in three tiers of service:
- Discover: gives network operations personnel greater visibility into network assets, service availability, network health, and areas of risk.
- Analyze: uses machine learning capabilities to process trend information to create actionable insights for network optimization.
- Predict: helps network operators head off issues before they occur to prevent customer churn or costly outages and pre-emptively determines the best direction for optimizing and transforming the network to further improve network availability, customer satisfaction, lower operational costs and more.
Ciena says the service helps optimize Ciena-powered packet-optical networks as well as networks with third-party transport equipment.
“Each customer’s analytics needs are unique in this journey. We’ve designed our analytics portfolio so customers can easily choose and deploy the analytics services and/or software applications that best meet their needs today, while gaining the flexibility to add capabilities as their analytics strategy evolves,” said Ricardo Warfield, VP of global services at Ciena.