Citibank adds Touch ID biometrics to mobile banking app in Hong Kong

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Citibank has launched a Touch ID Sensor authentication service in Hong Kong that enables clients to log on to the Citi Mobile App on their iPhone devices with their fingerprints.

This is the latest addition to Citi’s biometrics authentication offering, following the launch of voice biometrics authentication in June this year.

Clients can choose to activate the Touch ID Sensor function when they log on to the latest version of Citi Mobile App. Thereafter, they can manage their mobile banking accounts simply by logging on with their fingerprints, and perform basic banking functions such as account balance and transaction enquiry, money transfer and bill payment, time deposit management, and promotions and offers enquiry.

In addition, Citi’s Touch ID Sensor authentication service is the first fingerprint authentication method in Hong Kong that supports stock trading on a mobile banking platform.

“After the successful launch of the city’s first voice biometrics authentication service in June, we are pleased to roll out Touch ID Sensor authentication, thus enabling our mobile banking users to access a full range of services at their fingertips,” said Angel Ng, Country Business Manager for Citibank Global Consumer Banking. “We will continue to evolve our digital experiences to bring faster and simpler banking solutions to our clients and make their lives easier.”

Together with Touch ID Sensor, the latest version of Citi Mobile App further enhances information security protection by denying access to the app if the client’s device is jailbroken.

Earlier this year, Citi added additional features to its app, such as Citi Mobile Snapshot, which allows clients to pre-login access to key account information and recent transactions. An enhanced stock mobile trading platform with unique functions including predictive search, automated updates of P&L and corporate actions was also introduced. These added features enable clients to easily manage their finances on-the-go and enjoy a more streamlined mobile banking experience, Citi says.

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