Globe Telecom has again called on the Department of Public Works and Highways (DPWH) to minimize fiber-cut incidents that disrupt telecoms services after two recent separate incidents in Northern Luzon and Mindanao last week.
On May 21, a Globe underground fiber cable was damaged due to DPWH soil testing at Agua Grande, Pagudpud, Ilocos Norte, thereby, impacting Globe customers in Cagayan, Apayao, Kalinga, Quirino, Nueva Vizcaya, Cauayan City, and Tuguegarao.
The following day, some parts of Basilan, Sulu, Tawi-Tawi, Zamboanga Sibugay, Pagadian, Zamboanga del Sur, Zambaoanga del Norte, and Misamis Occidental also suffered service interruption after another Globe cable was hit by a backhoe during DPWH pile driving activity at Butadon Bridge, Kapatagan, Lanao del Norte.
“The growing incidence of fiber cuts is getting to be a major concern for us and we would like to appeal to DPWH and their contractors to be extra cautious in the execution of their projects to avoid recurrence of accidental cuts and damage to our cable facilities,” said Globe General Counsel Froilan Castelo.
Globe says it continues to experience hundreds of cable cuts attributed to road-construction related activities undertaken by DPWH contractors – some of which have led to major network disruptions affecting call, text and internet services. Globe has filed criminal and civil cases against the contractors in such incidents.