Human capital analytics: how HR harnesses the power of data

Human capital analytics

Enter the new world of human capital analytics with Grace Yip, COO Group Human Resources at DBS Bank. In this interview Grace explains how her company uses the power of analytics to completely change the way it manages its human resources right from the initial interview through the whole lifecycle and progress of people in the organisation.

Grace is enthusiastic about the benefits but also highlights the challenges and frustrations experienced throughout the journey in first getting the right data and then applying it to bring the best outcomes to the staff that ultimately brings the most value to the business.

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