IOH signs digital transformation MoU with Tech Mahindra

IOH Indosat Ooredoo Hutchison
From left: Vikram Sinha, President Director and CEO of Indosat Ooredoo Hutchison, and CP Gurnani, MD and CREO, Tech Mahindra. Image credit: IOH

Indosat Ooredoo Hutchison (IOH) has entered into a strategic partnership with Tech Mahindra with the goal of becoming the country’s most preferred digital telco.

Under the terms of the MoU, the two organizations will explore joint business development opportunities and innovative enterprise-grade digital solutions across Industry 4.0, cloud, data, and 5G networks.

Tech Mahindra said the partnership would allow it to further leverage its experience in the telecom sector to support IOH’s digital transformation journey. In turn, IOH will continue to provide Tech Mahindra with insights into the Indonesian market and access to its customer base.

Tech Mahindra’s expertise in technologies like IoT, data analytics and security, cloud, Industry 4.0, 5G, systems integration, and IT/network managed services will be combined with IOH’s connectivity portfolio of 5G-ready private networks, SD-WAN, data analytics, security, cloud services, and IoT.

Vikram Sinha, President Director and CEO of Indosat Ooredoo Hutchison, said the Tech Mahindra partnership “marks IOH’s milestone to continue partnering with global players and to bring best solutions to enhance enterprise-customers’ business operations.”

CP Gurnani, Managing Director and CEO of Tech Mahindra, added: “Our partnership with IOH will help us in expanding our digital foothold in the market and will unlock opportunities for us across industries and sectors to improve productivity and enhance customer experience through digitally powered new-age platforms and solutions.”

In September 2021, Ooredo and CK Hutchison announced the signing of definitive transaction agreements for the proposed merger of their respective telecommunications businesses in Indonesia, PT Indosat Tbk (“Indosat Ooredoo”) and PT Hutchison 3 Indonesia (“H3I”). The merger was completed in January this year. Now known as Indosat Ooredoo Hutchinson, the telco is expected to bring in a wider customer base and extensive geographical coverage.

IOH says it has successfully maintained solid growth momentum, “outperforming the industry for three consecutive years since 2019.”

IOH has a customer base of around 95 million customers, with more than 120,000 4G case stations across the country, making it the second-largest mobile telecoms business in Indonesia. Last year, IOH launched 5G services in five cities: Solo, Jakarta, Surabaya, Makassar, and Balikpapan.

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