Laptop ban inspires Gulf, Turkish airlines to boost Wi-Fi connectivity offers

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ISTANBUL/DUBAI (Reuters) – Turkish and Gulf airlines are touting free Wi-Fi and better in-flight connectivity for smartphones as they scramble to mitigate the impact of a ban on laptops in plane cabins bound for the United States.

The restrictions could deal a blow to fast-growing Gulf airlines, which depend on business-class flyers stopping over in Dubai or Doha for far-flung destinations, and to Turkish Airlines with its high volume of transit passengers.

A Turkish Airlines official said it was working on rolling out a system to allow passengers to use 3G data roaming on mobile phones to connect to the Internet in-flight, and planned to make Wi-Fi freely available on some aircraft from next month.

“We’ve sped up infrastructure work after the latest developments … If the work is complete, we’re planning on switching to free Wi-Fi services in our Boeing 777 and Airbus 330 aircraft in April,” the official told Reuters.

Emirates said on Thursday it was introducing a “laptop and tablet handling service” for US-bound flights which would allow passengers to use their devices until just before they board. The devices would be “carefully packed into boxes” and returned on arrival in the United States, it said.

Emirates passengers can access limited free Wi-Fi or pay $1 for 500 MB.

Fellow Gulf carrier Etihad encouraged passengers to pack their electronics in check-in luggage but said it would also allow devices to be handed over at boarding, a spokesman said. Turkish said it had introduced a similar measure.

Qatar Airways did not respond to questions on how it planned to mitigate the impact of the new security measures, but in a Facebook posting this week it said its in-flight entertainment was “the only entertainment you’ll need on board”.

Royal Jordanian also took a tongue-in-cheek approach, listing on Twitter “12 things to do on a 12-hour flight with no laptop or tablet”, including reading, meditating, saying hello to your neighbor, or “reclaiming territory on your armrest.”

(Reporting by Ceyda Caglayan in Istanbul and Alexander Cornwell in Dubai; Writing by Nick Tattersall; Editing by Tuvan Gumrukcu and Mark Potter)


  1. They can soup up their Wi-Fi as much as they like but I still can’t do real work using my smartphone, even with those silly fold-up keyboards. I’m starting to think that the US is targeting Middle-Eastern based airlines after recent complaints from US carriers that they were competing unfairly on US routes. That’s probably true. After all, they offer better service, newer planes, lower fares, better connections, better entertainment, cheap or free Wi-Fi and have staff on board that speak multiple languages, just in case you don’t speak American! Maybe this has nothing at all to do with security?

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