Myanmar cellcos help customers fight mobile phone scams

Myanmar phone scams
Image credit: Tero Vesalainen /

Myanmar’s four operators – MPT, Ooredoo, Telenor and Mytel – have teamed up to increase awareness of various types of telecommunications scams and educate mobile phone users in the country.

While mobile phone usage has skyrocketed in Myanmar in the last few years following the liberalization of the telecoms sector, the tradeoff of high mobile phone penetration is that Myanmar has become an attractive target for both national and international criminals out to commit theft and fraud.

Protecting customers from mobile phone scams has become a top priority for all Myanmar operators. But at the same time, it is important that users know how to identify fraud and what measures they can take to protect themselves. In particular, because mobiles phones are now capable of holding a lot of sensitive information, such as access to personal data, mobile banking applications and phone balances, the operators say it’s more important than ever for users to know how to keep data on their mobile phone secure.

Mobile phone fraud involves a variety of different scams that try to persuade unsuspecting users to:

  • buy phone-related products/services that turn out to be substandard or non-existent
  • make costly phone calls to premium services by accident
  • get access to your personal pin or passwords
  • unknowingly sign up to expensive subscription services.

Among other things, the operators are circulating the following infographic summarizing a variety of common or trending phone scams and how to avoid being suckered by them.

myanmar operators mobile scams

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