Singapore Airlines and ride-haling firm Grab have integrated their mobile apps to offer enhanced convenience to customers when travelling to the airport in six countries across Southeast Asia, including Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam.
Under the partnership, Singapore Airlines customers can book Grab rides through the SingaporeAir mobile app. Customers using the app will see an option to book a Grab ride to the airport seven days before their scheduled flight. Selecting this option will direct customers to the Grab app, where they can choose to order a Grab ride to the airport on-demand or in advance. The airport will be automatically listed as the destination, so the user simply fills in the pick-up point and desired time.
Members of Singapore Airlines’ KrisFlyer and Grab’s GrabRewards programs will enjoy additional benefits under the partnership – GrabRewards members have the flexibility to convert their GrabRewards points into KrisFlyer miles, said Jason Thompson, head of GrabPay. “By integrating Grab’s and SIA’s loyalty programs, customers can look forward to using their points when they plan for their next holiday.”
“We are constantly seeking to enhance our SingaporeAir mobile app and KrisFlyer programme to ensure that we provide more benefits to our customers,” said Singapore Airlines senior sales and marketing VP Campbell Wilson.