Singtel innovation center to speed up digital transformation

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Image credit: TK Kurikawa |

Singtel has launched a new innovation center that aims to help enterprises accelerate their digital transformation to remain competitive and relevant in the digital economy.

The new FutureNow Innovation Centre (FIC) FIC is a key innovation platform, which Singtel says is esigned to support the Singapore government’s ‘Industry Transformation Maps’ (ITMs) focusing on Singapore’s six key industry clusters. It showcases use cases by industries and a suite of technologies such as cloud, SDN, data analytics, artificial intelligence, cyber security, IoT, robotics and various 5G possibilities.

Leveraging these technologies, Singtel and its partner ecosystem aim to provide innovative services and solutions to help enterprises transform their business models, unlock new growth opportunities, redefine customer experiences and improve productivity, said Bill Chang, CEO of Group Enterprise at Singtel.

“We have brought together a number of industry subject matter experts who are contributing to the various industries’ transformation,” said Chang. “Together with the advanced technologies through our various research and development labs, product development and extensive partnership ecosystems, we are bringing innovative and impactful services and solutions to help accelerate enterprises in their digitalization journeys.”

The government launched the S$4.5 billion ($3.3 billion) ITM initiative in 2016 to help 23 key industries in Singapore foster innovation, boost productivity, develop skills and expand internationally. To align with the ITMs, the FIC’s technology showcases are currently configured to support industry clusters including: trade and connectivity; manufacturing; essential domestic services; modern services; built environment and lifestyle.

In addition to the six ITM clusters, the FIC also showcases technologies for the smart home which include voice-controlled home systems and IoT for the consumer – all managed through a single platform.

The FIC is also linked to Singtel’s R&D labs with the National University of Singapore, Nanyang Technological University, Advanced Remanufacturing and Training Centre as well as Agency for Science, Technology and Research. In recent years, Singtel Group has made investments to set up various corporate R&D labs with Institutes of Higher Learning and the National Research Foundation to develop deep technology capabilities and intellectual property in cyber security, AI, advanced data analytics, smart computing applications, building automation systems, robotics and industrial IoT.

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