SK Telecom and Bharti Airtel have announced a strategic partnership under which Airtel will leverage SK Telecom’s expertise to build a telecoms network in India leveraging a number of advanced technologies – particularly analytics – to maximize the customer experience.
The partnership will work across several areas including developing bespoke software to dramatically improve network experience, leveraging advanced digital tools including machine learning, big data and building customized tools to improve network planning based on every customer’s device experience.
SK Telecom said the capacity to identify, monitor and deliver improvements to the network experience on an individual device basis will be a first in India.
The two companies will also collaborate on an on-going basis to evolve standards for 5G, NFV, SDN and IoT, and jointly work towards building an enabling ecosystem for the introduction of these technologies in the Indian market.
“SK Telecom will work closely with Bharti to achieve new network innovations so as to deliver a greater value to Bharti’s customers,” said Park Jung-ho, president and CEO of SK Telecom.
“This partnership will bring a dramatically improved experience to Airtel customers in India by leveraging the expertise of a company that has built one of the best mobile broadband networks in the world,” said Sunil Bharti Mittal, chairman of Bharti Airtel.