SoftBank and Dialpad have announced an exclusive alliance to bring Dialpad’s pure-cloud business communications solution to Japan.
SoftBank will offer Dialpad to its customers, enabling workers to junk their desk phones in favor of working from anywhere using any device. SoftBank, which is one of the largest G Suite resellers in the world, will be the exclusive provider of Dialpad for five years.
As a pure-cloud solution, Dialpad does not require on-premises servers, storage or hardwired phones. This frees customers and their IT teams from the burden of administering and managing traditional infrastructures that cost, rather than contribute to, business growth.
Through simply logging into the Dialpad application interface, employees are immediately empowered to connect and collaborate in whatever format they prefer — voice, video, messaging or SMS — on any device, anywhere and at any time.
Dialpad can also be deployed in minutes, enabling organizations of any size to immediately derive more value from their shift to the cloud by better connecting offices and workers. Dialpad claims that approximately 85% of its users have cut the cord on legacy deskphone technology.
“In the rapidly-changing and ever-growing cloud market, the need for unified communications is especially high,” said Kunihiro Fujinaga, VP of SoftBank’s Enterprise Business Strategy division. “We expect Dialpad to meet our customers’ needs as it seamlessly works with G Suite, which is used by many of our customers. SoftBank will work to expand the sales of Dialpad in the future as one of the core cloud services.”
Kenji Tomooka, operating officer and CIO of the Information Systems Department at Fujitec, added, “It has become more common to use cloud services rather than have the hardware. Dialpad seems most likely to accelerate migration from PBX to the cloud.”