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ACMA

ACMA phone scams
Features

ACMA reveals top five phone scams and how to avoid them

November 14, 2022 News Centre 0

The Australian Communications and Media Authority (ACMA) has revealed the top five phone scams currently being reported to the agency. Read more…

scam ACMA
News

Australia, Singapore join forces to fight spam and scams

July 25, 2022 News Centre 0

Australia and Singapore will unite in the fight against unsolicited telemarketing, spam and scams following agreement between ACMA and IMDA. Read more…

SMS scams ACMA Australia
News

Australia issues new rules for telcos to identify, trace & block SMS scams

July 15, 2022 News Centre 0

The Australian Communications and Media Authority (ACMA) has registered new rules to require telcos to identify, trace and block SMS scams. Read more…

scam ACMA
News

New ID check anti-scam rules for Australia

June 30, 2022 News Centre 0

New rules to protect consumers from scams that target customer interactions with telcos came into force today in Australia. Read more…

scam calls are
News

Scam calls are going down in Australia but more needs to be done: ACMA

May 5, 2022 Staff Writer 0

Rules to curb scam calls are paying off, but they remain a problem, and more action is needed to deal with them, ACMA’s chair says. Read more…

The acma telstra
News

ACMA fines Telstra for repeatedly violating billing rules

April 29, 2022 Staff Writer 0

Telstra has refunded customers more than $1.3 million and paid an infringement notice after the ACMA confirmed more billing errors. Read more…

unlawful spam Sportsbet
News

Unlawful spam costs Australian firm $3.7mn in penalties

February 14, 2022 News Centre 0

Sportsbet has paid a record infringement notice of $2.5mn and refunds to customers of around $1.2mn after breaching Australia’s spam laws. Read more…

contactability ACMA
News

Australian regulator releases telco contactability report

February 6, 2022 News Centre 0

The Australian Communication and Media Authority (ACMA) has released the results of an audit into the contactability of telcos. Read more…

The acma telstra
News

Telstra fined $1.9 million over repeated data privacy / public safety fails

December 16, 2021 Staff Writer 0

ACMA fines Telstra $1.9 million for massive violations of rules protecting customer privacy and safety – rules Telstra has breached before. Read more…

telco complaints ACMA
News

Number of telco complaints down in Australia, but taking longer to resolve

October 19, 2021 News Centre 0

Rules introduced by ACMA in 2018-19 have contributed to a decline in complaints, but the time taken by telcos to fix problems had gone up. Read more…

low band 5G spectrum auction
Off the Wire

Australian regulator opens applications for low band 5G spectrum auction

September 2, 2021 News Centre 0

The Australian Communications and Media Authority (ACMA) has opened applications for the 2021 auction of 5G spectrum in the 850/900 MHz band. Read more…

online gambling ACMA
News

Australian regulator steps up fight against illegal online gambling

August 5, 2021 News Centre 0

The Australian Communications and Media Authority (ACMA) has stepped up its efforts to combat illegal online gambling by blocking websites. Read more…

internet speeds Telstra ACMA
News

Telstra under-delivers internet speeds, fails to inform customers – ACMA

July 7, 2021 News Centre 0

ACMA finds Telstra failed to notify almost 50,000 customers that the maximum speeds advertised in their internet plan were not attainable. Read more…

self-exclusion register gambling
News

Australia introduces self-exclusion register for online and phone gambling

June 24, 2021 News Centre 0

Australia’s first national self-exclusion register for online and phone gambling appoints Engine Australia (Engine) to deliver the project. Read more…

ACMA identity theft
News

Australian telcos warned, failing to protect customers against identity theft

May 22, 2021 News Centre 0

Australian telcos issued formal warnings after ACMA found they failed to adequately verify people’s identities prior to transferring numbers. Read more…

scam calls ACMA Australia
News

Australia: 55 million scam calls busted as new code bites

March 30, 2021 News Centre 0

ACMA has revealed that telcos have blocked 55 million scam calls to Australian phone numbers since new rules were introduced in December. Read more…

disinformation Australia
News

Digital platforms in Australia commit to action on disinformation

February 23, 2021 News Centre 0

ACMA has welcomed the new Australian Code of Practice on Disinformation and Misinformation released by the Digital Industry Group (DIGI). Read more…

Australian kids mobiles fixed
News

More Australians using mobiles at home and kids are starting younger

December 15, 2020 News Centre 0

ACMA research shows the trend in Australians shifting from fixed to mobile, and mobile phone use among Australian children continues to grow. Read more…

scam calls ACMA
News

Australia introduces new rules to detect, trace and block scam calls

December 7, 2020 News Centre 0

Australian Communications and Media Authority (ACMA) has today registered new rules that require telcos to detect, trace and block scam calls. Read more…

ACMA Telstra ovecharging
News

Australian regulator ACMA reprimands Telstra for overcharging A$2.5mn

November 12, 2020 News Centre 0

ACMA tells Telstra to comply after it had overcharged more than 10,000 customers a total of almost $2.5 million over a 12-year period. Read more…

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