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Off the Wire

Cathay Pacific targets mainland Chinese travelers with Alibaba deal

August 7, 2017 News Centre 0

Alibaba Group, Ant Financial Services and Cathay Pacific have announced a strategic cooperation to explore ways to cash in on outbound travel among Chinese consumers by leveraging Alibaba’s travel services, cloud computing and payments services. Read more…

airline security laptops
News

US unveils alternative to laptop ban: longer security screening times

June 29, 2017 News Centre 0

WASHINGTON/NEW YORK (Reuters) – The United States on Wednesday unveiled enhanced security measures for flights to the country designed to prevent expanding an in-cabin ban on laptops, but an airline trade group said the changes Read more…

laptop ban
Views

Attention flyers: time to secure the hell out of your laptop data

June 2, 2017 John C. Tanner 2

When the US first announced new rules that banned laptops and tablets from aircraft cabins on international flights to and from select Middle East countries, my colleague Tony Poulos predicted that the laptop ban would Read more…

BA
News

BA under pressure to explain response to IT failure

May 31, 2017 News Centre 0

LONDON (Reuters) – British Airways (BA) flights were back in the skies on Tuesday but the company faced increasing pressure over its response to the huge IT failure that left 75,000 passengers stranded over a Read more…

laptops airplanes
News

That US airline laptop ban may be extended to all flights

May 30, 2017 News Centre 0

WASHINGTON (Reuters) – The United States might ban laptops from aircraft cabins on all flights into and out of the country as part of a ramped-up effort to protect against potential security threats, US Homeland Read more…

News

British Airways suffers global computer failure, chaos ensues

May 29, 2017 News Centre 0

LONDON (Reuters) – British Airways cancelled all its flights from London’s two biggest airports on Saturday after a global computer system failure caused confusion and chaos, with thousands of passengers queuing for hours and planes Read more…

laptops airplanes
News

UN’s ICAO looks to develop global guidelines for laptops in airplane cabins

May 11, 2017 News Centre 0

MONTREAL/PARIS (Reuters) – A United Nations agency has launched an effort to craft global guidance for the use of laptops and other portable electronics in passenger aircraft cabins after selective bans by the United States Read more…

Calculated misery
Views

Calculated misery works for airlines – why not telcos?

May 10, 2017 Tony Poulos 5

In the wake of the recent United Airlines passenger eviction fiasco came a slew of stories on just how bad the customer experience is when flying on US carriers. One of the scariest was an article Read more…

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Off the Wire

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Videos

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