Views
Platformisation: the last chance for telcos in the 5G world
Platformisation is a new term that provides a focus for digital transformation, while showing the way towards monetisation for telcos. Read more…
Amdocs
Features
Niall Norton interview: telcos as platforms and the Amdocs acquisition
Ask Niall Norton about telcos as platforms and whether they are ready to take on that role and he is remarkably upbeat. Read more…
Views
Billing is back and at the heart of customer service – or should be
Billing is back on the agenda and whether we still call it billing is not as important as getting it right and making it clear. Read more…
News
Amdocs to acquire Openet – provider of 5G charging, policy and cloud tech
Amdocs has entered into a definitive agreement to acquire Openet, a world-leading provider of 5G charging, policy and cloud technologies. Read more…
Views
One brain to rule them all: do telcos need centralized AI?
Many telcos are adopting AI one department at a time, which is resulting in AI silos. Amdocs:next has an idea: a centralized cloud-based AI brain. Read more…
Off the Wire
PLDT and Amdocs expand IT transformation partnership
PLDT and Amdocs announced that they are expanding their strategic partnership under a new six-year service agreement to transform the IT infrastructure of PLDT and its wireless arm Smart Communications. Earlier this year, PLDT, Smart Read more…
Off the Wire
Globe Telecom taps Amdocs and AWS for smart omnichannel solution
Amdocs announced it is collaborating with Amazon Web Services (AWS) to enabling Philippine operator Globe Telecom to deliver cloud-based intelligent omnichannel routing and interactions management. This collaboration aims to enable digital engagement and deliver ‘effortless’ Read more…
Off the Wire
Amdocs updates portfolio to support 5G NR network rollouts
Amdocs has announced comprehensive support for 5G rollouts supporting a wide range of acceptance and optimization tools to ensure communication service providers (CSPs) can select “best in breed” equipment partners for their 4.5G, 4.9G and Read more…
Off the Wire
Vodafone India automates billing ops with Amdocs software and services
Amdocs announced that it has helped Vodafone India to automate its billing operations and roll out new services, offers and service plans for its post-paid consumers and enterprise customers faster. Amdocs implemented its service monetization Read more…
Off the Wire
Amdocs implements ONAP on Microsoft Azure platform
Amdocs has announced its implementation of Open Network Automation Platform (ONAP) on the Microsoft Azure cloud platform, which enables operators to deliver virtual network services running on Azure, orchestrated and managed using ONAP. Amdocs is Read more…
Off the Wire
FIRA WIRE DAY 3: EXFO buys Astellia, Sailfish 3, 5G slicing and more
MWC18 news from Day 3: EXFO buys Astellia; Jolla launches Sailfish 3; the 5G Slicing Association launches itself; Amdocs signs multi-year agreement with Globe; and Telenor and Cisco addresses smart cities. EXFO takes over Astellia Read more…
Off the Wire
FIRA WIRE DAY 1: Sterlite’s Future BSS, LTE data roaming, AmdocsONE
MWC18 news from Day 1: Sterlite launches the ‘BSS of the future’; LTE data roaming hits tipping point; Vodafone hearts Netcracker; ZTE’s new 5G base stations; and Tmall integrates iStaging’s VR capture. Sterlite introduces the ‘BSS Read more…
Off the Wire
Amdocs lands PLDT transformation project, wraps up True project
Amdocs has announced a new digital transformation deal with Philippines incumbent PLDT as it wraps up another transformation project with Thai operator True Corp. Under a seven-year, $300 million agreement announced Wednesday, Amdocs will will Read more…
Off the Wire
Amdocs updates online charging system to support 5G network slicing
Amdocs has announced what it’s pretty sure is the industry’s first 5G-ready online charging system, which enables service providers to process traffic from multiple network slices on the same system. Network slicing is a key Read more…
Off the Wire
Amdocs, Gemalto launch cloud platform for easier eSIM connections
Amdocs and Gemalto have announced an integrated industry platform that they say provides consumers with a simple, more intuitive and hassle-free experience in connecting eSIM-equipped devices. Result: the various players in the IoT ecosystem, including Read more…
Off the Wire
Amdocs introduces ONAP-based intercarrier service orchestration
Amdocs announced it is introducing a new ONAP-based intercarrier service orchestration solution that allows communication service providers to automate traffic scaling across multiple carrier networks . The solution targets challenges associated with how to commit Read more…
Off the Wire
Bharti Airtel taps Amdocs to add AI to customer service experience
Bharti Airtel and Amdocs have announced a strategic partnership to create an innovation foundry to introduce new AI technologies and practices to enhance Airtel’s customer service experience. By leveraging Amdocs innovation centers, delivery expertise, and Read more…
Off the Wire
Amdocs helps Smart gets personal and contextual with customers
Amdocs has announced that Philippine mobile operator Smart Communications has deployed a solution based on Amdocs’ aia platform, enabling personalized and contextualized customer engagement for its prepaid and postpaid subscriber base. According to Amdocs, the Read more…
Off the Wire
Amdocs unveils ONAP-powered open-source NFV portfolio
Amdocs has announced a new open-source NFV software and services portfolio that it says will enable carriers and media companies to deploy cloud-based, agile, on-demand services. The portfolio, “Amdocs NFV powered by ONAP” (Open Network Read more…
Off the Wire
Amdocs launches AI-powered bot designed for DSPs
Amdocs announced it is launching an artificial intelligence and machine learning-based bot that enables digital service providers (DSPs) to provide customer care, sales and marketing engagements to discerning millennials. Amdocs Smartbot with Microsoft Cognitive Services Read more…