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Billing is back and at the heart of customer service – or should be
Billing is back on the agenda and whether we still call it billing is not as important as getting it right and making it clear. Read more…
Amdocs
News
Amdocs to acquire Openet – provider of 5G charging, policy and cloud tech
Amdocs has entered into a definitive agreement to acquire Openet, a world-leading provider of 5G charging, policy and cloud technologies. Read more…
Views
One brain to rule them all: do telcos need centralized AI?
Many telcos are adopting AI one department at a time, which is resulting in AI silos. Amdocs:next has an idea: a centralized cloud-based AI brain. Read more…
Off the Wire
PLDT and Amdocs expand IT transformation partnership
PLDT and Amdocs announced that they are expanding their strategic partnership under a new six-year service agreement to transform the IT infrastructure of PLDT and its wireless arm Smart Communications. Earlier this year, PLDT, Smart Read more…
Off the Wire
Globe Telecom taps Amdocs and AWS for smart omnichannel solution
Amdocs announced it is collaborating with Amazon Web Services (AWS) to enabling Philippine operator Globe Telecom to deliver cloud-based intelligent omnichannel routing and interactions management. This collaboration aims to enable digital engagement and deliver ‘effortless’ Read more…
Off the Wire
Amdocs updates portfolio to support 5G NR network rollouts
Amdocs has announced comprehensive support for 5G rollouts supporting a wide range of acceptance and optimization tools to ensure communication service providers (CSPs) can select “best in breed” equipment partners for their 4.5G, 4.9G and Read more…
Off the Wire
Vodafone India automates billing ops with Amdocs software and services
Amdocs announced that it has helped Vodafone India to automate its billing operations and roll out new services, offers and service plans for its post-paid consumers and enterprise customers faster. Amdocs implemented its service monetization Read more…
Off the Wire
Amdocs implements ONAP on Microsoft Azure platform
Amdocs has announced its implementation of Open Network Automation Platform (ONAP) on the Microsoft Azure cloud platform, which enables operators to deliver virtual network services running on Azure, orchestrated and managed using ONAP. Amdocs is Read more…
Off the Wire
FIRA WIRE DAY 3: EXFO buys Astellia, Sailfish 3, 5G slicing and more
MWC18 news from Day 3: EXFO buys Astellia; Jolla launches Sailfish 3; the 5G Slicing Association launches itself; Amdocs signs multi-year agreement with Globe; and Telenor and Cisco addresses smart cities. EXFO takes over Astellia Read more…
Off the Wire
FIRA WIRE DAY 1: Sterlite’s Future BSS, LTE data roaming, AmdocsONE
MWC18 news from Day 1: Sterlite launches the ‘BSS of the future’; LTE data roaming hits tipping point; Vodafone hearts Netcracker; ZTE’s new 5G base stations; and Tmall integrates iStaging’s VR capture. Sterlite introduces the ‘BSS Read more…