News
Green economy could offset jobs lost to automation in APAC
APAC will see millions of job losses to automation – but the rise of the ‘green economy’ could offset that, depending on the business sector. Read more…
automation
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Bad bots account for a lot of internet traffic, and that’s bad for everyone
Over 37% of internet traffic in APAC isn’t generated by humans, but by bots. Most of them are bad bots. And the problem is getting worse. Read more…
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Beware the bots – the rise of the machine Asia style
Organisations worldwide are building a digital workforce of bots – let’s take a closer look at the fast-growing bot market in Asia. Read more…
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Automation, AI and their algorithms now run our lives and we are to blame
Automation, driven increasingly by AI and its host of algorithms are increasingly running our lives – and not necessarily in a good way. Read more…
Features
Cloud native networking: telecoms’ latest adventure
Cloud native networking offers operators a promise of efficiency, automation and innovation to underpin their future in the coordination age. Read more…
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White-collar robots must be as well-trained as white-collar workers
The New York Times recently posted an article about robots taking work from white-collar workers, who felt their positions were safe. Read more…
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Automation and digitization not done right – like lipstick on a pig!
Automation and digitization should increase the productivity of work, but productivity growth has been flat or declining in most countries. Read more…
Videos
Will the future of customer interaction be driven by BSS automation?
Customer service and customer interaction have been a talking point in the industry for many years. Now, the debate has become more urgent. Read more…
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Automation means smooth operations, which means happy customers
Ask a COO what is going to transform his role in the next year or so, and the likely answer will be automation. Read more…
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Has automation delivered operational efficiency, streamlined processes?
For years, billing teams have strived for operational efficiency, streamlined processes, accurate pricing and collection. Have they succeeded? Read more…
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IoT does not need 5G to succeed but a pandemic helps
Too many in the industry have said far too often that the success of the IoT depends on 5G. It clearly does not. But a crisis helps. Read more…
Off the Wire
Asia’s CSPs ahead of ROW seeing automation as key to profits
78% of communications service providers (CSPs) tie automation in service fulfilment to improved profitability – 83% among Asia Pacific CSPs. Read more…
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Curiosity about AI may well kill the cat, er, humans
The problem is that humans are even more curious than cats, particularly when it comes to things like AI. Read more…
Features
Is RAN automation central to 5G – or is it a distant dream?
Plans to implement advanced machine learning based automation in 5G networks are grinding to a halt, as operators slow investment and reduce ambitions. Read more…
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Cellcos walk back automation plans – that’s bad for 5G
Mobile operators are scaling back plans to invest in network automation, which could delay 5G rollouts, says a new Rethink Technology Research report. Read more…
Off the Wire
Orchestration, automation and the Blue Planet approach
Two big problems that telcos have at the moment, according to Kailem Anderson, VP of Engineering at Blue Planet, are visibility and people. Read more…
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HK enterprises want AI to augment jobs, not kill them
Hong Kong enterprises aren’t ready for AI yet, but once they are, the good news for employees is their managers won’t replace them: Microsoft-IDC survey Read more…
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Walmart says robot army will assist workers, not replace them
Walmart says it will add thousands more robots this year across its stores. And to hear Walmart tell it, that’s actually good news for its employees. Read more…
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Automated processes are great, but use common sense. Please!
Surely, you could put the automated bag machines next to the conveyor belt and surely the machine could scan your boarding pass and your passport. Read more…
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Here’s how some leading CIOs are using AI – right now
When you read that 2019 will be the year of AI, then you simply have to read an article on what CIOs are doing with AI right now. Read more…
