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automation

automation
Views

Automation, AI and their algorithms now run our lives and we are to blame

March 25, 2021 Alex Leslie 0

Automation, driven increasingly by AI and its host of algorithms are increasingly running our lives – and not necessarily in a good way. Read more…

cloud native networking
Features

Cloud native networking: telecoms’ latest adventure

March 16, 2021 Guest Writer 0

Cloud native networking offers operators a promise of efficiency, automation and innovation to underpin their future in the coordination age. Read more…

white-collar robots
Views

White-collar robots must be as well-trained as white-collar workers

March 9, 2021 Jouko Ahvenainen 0

The New York Times recently posted an article about robots taking work from white-collar workers, who felt their positions were safe. Read more…

automation
Views

Automation and digitization not done right – like lipstick on a pig!

February 2, 2021 Jouko Ahvenainen 0

Automation and digitization should increase the productivity of work, but productivity growth has been flat or declining in most countries. Read more…

customer interaction chatbot
Videos

Will the future of customer interaction be driven by BSS automation?

July 2, 2020 Alex Leslie 0

Customer service and customer interaction have been a talking point in the industry for many years. Now, the debate has become more urgent. Read more…

automation
Views

Automation means smooth operations, which means happy customers

June 16, 2020 Alex Leslie 0

Ask a COO what is going to transform his role in the next year or so, and the likely answer will be automation. Read more…

operational efficiency
Views

Has automation delivered operational efficiency, streamlined processes?

June 4, 2020 Alex Leslie 0

For years, billing teams have strived for operational efficiency, streamlined processes, accurate pricing and collection. Have they succeeded? Read more…

IoT
Views

IoT does not need 5G to succeed but a pandemic helps

May 7, 2020 Alex Leslie 0

Too many in the industry have said far too often that the success of the IoT depends on 5G. It clearly does not. But a crisis helps. Read more…

automation
Off the Wire

Asia’s CSPs ahead of ROW seeing automation as key to profits

November 5, 2019 News Centre 0

78% of communications service providers (CSPs) tie automation in service fulfilment to improved profitability – 83% among Asia Pacific CSPs. Read more…

AI
Views

Curiosity about AI may well kill the cat, er, humans

October 14, 2019 Alex Leslie 0

The problem is that humans are even more curious than cats, particularly when it comes to things like AI. Read more…

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    Insuretech Connect Asia 2021, 16-17 June, Singapore
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