Views
If enterprises trust CSPs, why are we not seeing more innovation?
For decades enterprises have trusted CSPs to provide connectivity. Why haven’t CSPs been able to capitalize on this beyond the pipes? Read more…
billing
Views
CSPs are not ready to charge for 5G – hardly surprising, very depressing
CSPs are not ready for 5G, even though they have been throwing the hype around like children with an espresso and a new set of toys. Read more…
Views
The Business Engineer could be the answer to who should ‘own’ BSS
The Business Engineer could be a role that, once and for all, answers the eternal question of where BSS should sit within a telco. Read more…
Features
Human or machine? Make or break IoT monetisation for operators
Most mobile operators’ systems today are simply not able to identify a device on their network as human or machine, but this is key. Read more…
Views
Billing is still an issue for telcos – and its 2021 for goodness sake
Telcos should have solved their billing issues by now. It was over 20 years ago when competition made telcos buy new billing systems. Read more…
News
Australian regulator ACMA reprimands Telstra for overcharging A$2.5mn
ACMA tells Telstra to comply after it had overcharged more than 10,000 customers a total of almost $2.5 million over a 12-year period. Read more…
Views
If you think the bill is dead it might be time to look at resurrecting it!
The bill, as many customers know it, is dead. It is not fulfilling today’s purposes, but life can be breathed back into the bill very quickly Read more…
News
Cerillion announces largest ever contract win with UK provider
UK-based billing, charging and CRM vendor, Cerillion, announced its largest ever contract win in an agreement said to be worth £11.2 million. Read more…
Views
CSPs are investing in transforming bill communications – here’s why
The perception of bills is that they are very simple demands for payment generated by legacy billing systems – but not any more! Read more…
Features
Direct Carrier Billing (DCB) growing and offers alternative revenue stream
Mobile network operator direct role as a content retailer has diminished but DCB (Direct Carrier Billing) offers an alternative revenue stream Read more…
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