
Rethinking telecom enterprise billing for ICT services
The ability to provide connectivity services has been a critical revenue driver for telecom operators that offer enterprise services. Read more…
The ability to provide connectivity services has been a critical revenue driver for telecom operators that offer enterprise services. Read more…
Google is pausing enforcement of a policy requiring app developers in India to use its proprietary billing system for selling digital goods after a CCI ruling. Read more…
GSMA has introduced a new way of billing called Billing and Charging Evolution (BCE) – a flexible GSMA next-generation process/approach. Read more…
We all have service providers and brands we like. But does anyone really feel that way about their broadband or mobile carrier? Read more…
For decades enterprises have trusted CSPs to provide connectivity. Why haven’t CSPs been able to capitalize on this beyond the pipes? Read more…
CSPs are not ready for 5G, even though they have been throwing the hype around like children with an espresso and a new set of toys. Read more…
The Business Engineer could be a role that, once and for all, answers the eternal question of where BSS should sit within a telco. Read more…
Most mobile operators’ systems today are simply not able to identify a device on their network as human or machine, but this is key. Read more…
Telcos should have solved their billing issues by now. It was over 20 years ago when competition made telcos buy new billing systems. Read more…
ACMA tells Telstra to comply after it had overcharged more than 10,000 customers a total of almost $2.5 million over a 12-year period. Read more…
The bill, as many customers know it, is dead. It is not fulfilling today’s purposes, but life can be breathed back into the bill very quickly Read more…
UK-based billing, charging and CRM vendor, Cerillion, announced its largest ever contract win in an agreement said to be worth £11.2 million. Read more…
The perception of bills is that they are very simple demands for payment generated by legacy billing systems – but not any more! Read more…
Mobile network operator direct role as a content retailer has diminished but DCB (Direct Carrier Billing) offers an alternative revenue stream Read more…
Billing is back on the agenda and whether we still call it billing is not as important as getting it right and making it clear. Read more…
For years, billing teams have strived for operational efficiency, streamlined processes, accurate pricing and collection. Have they succeeded? Read more…
Telecom Fiji Limited, looking to better serve its customers, opts for Oracle’s billing and revenue management suite. Read more…
The GSMAs 2019 Digital Economy Report highlights the fact that 47% (3.6 bn people) of the world’s population were connected to the mobile internet in 2018. Read more…
Billing is always the thorn in the sides of operators, always the last thing to be given green light from above. The same is true in 5G. Read more…
Telcos in Singapore could soon be required to provide a standardised breakdown of charges when billing customers, under new proposed requirements. Read more…
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