BSS Archives

Ask Niall Norton about telcos as platforms and whether they are ready to take on that role and he is remarkably upbeat. Read more…

CSPs are targeting the enterprise sector, except that most enterprises aren’t coming to them for cloud or digital services. Read more…

Cloud migration of business support systems (BSS) is essential for CSPs to achieve future growth and success in the telecom industry. Read more…

CSPs are not ready for 5G, even though they have been throwing the hype around like children with an espresso and a new set of toys. Read more…

The Business Engineer could be a role that, once and for all, answers the eternal question of where BSS should sit within a telco. Read more…

Telcos should have solved their billing issues by now. It was over 20 years ago when competition made telcos buy new billing systems. Read more…

The latest report on customer service in the telecoms industry makes for depressing reading. Telecoms is even worse than ISPs. Read more…

Billing is back on the agenda and whether we still call it billing is not as important as getting it right and making it clear. Read more…

Our BSS Automation event brings together speakers who are invited for their experience of BSS and their ability to answer tough questions. Read more…

Ask a COO what is going to transform his role in the next year or so, and the likely answer will be automation. Read more…

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