News
Netflix subscriber slump turns out to be temporary
Netflix reversed customer losses that hammered its stock this year and projected more growth ahead as it prepares to offer a new streaming option with ads. Read more…
churn
News
Subscriber losses due to SIM consolidation, says Vodafone Idea chief
Vodafone Idea’s top executive says continued subscriber losses are due to SIM consolidation caused by the recent prepaid tariff hikes. Read more…
Views
Break the expensive ‘chase and replace’ cycle – choose loyalty
In SE Asia, this lack of basic customer knowledge is a huge issue, with MNOs lacking basic information on a staggering 92% of their customers. Read more…
Off the Wire
Report exposes rampant prepaid churn in APAC operators
Prepaid churn so high in APAC that operators must replace their entire subscriber base every two years, on average. Read more…