News
Amazon tells India regulator that partner Future Retail misled shareholders
Amazon complains to India’s market regulator that its local partner Future Retail misled shareholders by saying it was complying contractually Read more…
complaints
News
Baidu to improve service after complaints
Baidu no longer plans on being a good search engine. It only wants to be a marketing platform Read more…
Views
Customer complaints regulation – another fine mess in the making?
One of the best kept secrets for most businesses is the number of customer complaints they get through their customer support centers. For communications service providers, keeping these numbers confidential has become a bit of Read more…