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E-commerce firms in SEA shift focus to customer engagement
Customer acquisition is no longer the primary focus for e-commerce firms in Southeast Asia as markets mature. Now it’s about customer retention and loyalty. Read more…
Customer acquisition is no longer the primary focus for e-commerce firms in Southeast Asia as markets mature. Now it’s about customer retention and loyalty. Read more…
Among many other changes, the COVID-19 pandemic has forced a mindset change in Malaysia about faster digital adoption and transformation. Read more…
Singapore SMEs are still apprehensive about digital adoption and are not taking the necessary steps needed to strengthen their business’ infrastructure. Read more…
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