Last week, TM Forum and Open ROADS Community staged a half-day workshop explaining how their ‘Digital Mastermind’ framework can guide telcos on their digital transformation journey. The message: you need to start now, and that Read more…
Digitalization is, without question, the most important challenge faced by operators today, and they should not be averse to seeking assistance from industry leaders and strategic partners who can help to improve their competitiveness and Read more…
The TM Forum’s Digital Transformation Asia 2018 event has wrapped up in Kuala Lumpur. If you weren’t able to make it, check out the video below for highlights from Day 2 of the show, which Read more…
As telcos race to digitize and monetize, Indonesian wireless network provider Telkomsel just may have struck gold with its strategy of expanding into today’s popular forms of media, and in particular, gaming. But why gaming? Read more…
The TM Forum’s Digital Transformation Asia 2018 event kicked off Tuesday in Kuala Lumpur. We’ve already reported what to expect. Click the video to see what you missed (or relive it, if you were there). Read more…
ITEM: Delegates attending the first AI/analytics track at Digital Transformation Asia may now have a better idea of what not to do with AI and analytics technologies than what they can do with them. The Read more…
Telcos desperately need to undergo digital transformation to stay relevant in the digital era, but that doesn’t mean just becoming digital telcos – they must become digital collaborators as well. That was the overarching theme Read more…
To improve customer experience (CX) and increase ARPU, communications service providers (CSPs) traditionally have relied on rather rudimentary tools like surveying customers to determine whether they’re satisfied. More recently, operators have begun using CRM platforms Read more…
In his keynote address at Digital Transformation Asia 2018 in Kuala Lumpur, Malaysia’s Minister of Communications and Multimedia Gobind Singh Deo announced an open data exchange platform for the country. Could this signal the re-emergence Read more…
Despite a growing number of communications service providers (CSPs) converging CIO and CTO functions and teams, there is no single technology strategy in place to help guide this process, says a new TM Forum report. Read more…
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