Telecoms executives are increasingly convinced that the world is shifting from value chains to platform-based ecosystems and are keen to play a central role – but that means delivering a strong customer experience via big Read more…
Telecommunications has enabled and been the catalyst for disruption and transformation in almost every industry on earth. Yet thanks to the rise of digital, the industry that it must now disrupt and transform is its Read more…
The ACC2017 conference kicked off in Cebu on Tuesday with a pep talk from Guy Kawasaki, Silicon Valley guru and chief evangelist for online graphic design platform Canva, who outlined key points that telcos should Read more…
Huawei has announced a blitz of cloud-based digital transformation solutions for enterprises, ranging from hardware and software to IoT connections, architecture, and hybrid clouds. First up is Atlas, Huawei’s new-generation intelligent cloud hardware platform. In Read more…
The president of the Thailand Development and Research Institute (TDRI) think tank has slammed the government for promoting a paradoxical vision of Thailand 4.0 that calls for a knowledge-based economy yet stifles free flow of Read more…
PLDT subsidiary Smart Communications says it has made it easier for partner-retailers to keep track of their sales, receivables, inventory, and manage their cash flow better with the introduction of the Ka-Partner Retailer mobile application. Read more…
Technological innovation is happening ever more rapidly, and the changes will transform every industry. Small and medium sized enterprises (SMEs) can benefit from these innovative technologies but must strike a balance between using technology and Read more…
The TM Forum has announced the official launch of its Digital Maturity Model (DMM) – a new tool that allows communications service providers to assess their level of digital maturity and plan their digital transformation across their Read more…
When a company gets network effects right, the result is platforms that are super successful – and faster than anything the business world has ever seen. Look at the table below and the first thing that Read more…
CSPs know they need to undergo digital transformation, but how to transform successfully and what targets to set is more elusive. The secret, says a new report from Strategy Analytics, is customer-centricity and digital engagement.. Read more…
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