News
Smaller ISPs gain ground in Australia’s NBN wholesale market
Australia’s smaller broadband providers continued to increase their market share in the NBN wholesale market in the most recent quarter, says ACCC report. Read more…
NBN
News
Telstra under-delivers internet speeds, fails to inform customers – ACMA
ACMA finds Telstra failed to notify almost 50,000 customers that the maximum speeds advertised in their internet plan were not attainable. Read more…
News
NBN service continuity rules breached by Telstra, Optus, TPG and Dodo
ACMA has found TPG, Optus, Dodo and Telstra in breach of consumer protection rules after customers were left without telco services. Read more…
News
Australian Government establishes Broadband Advisory Council
Australian Government establishes Broadband Advisory Council to provide advice on ways to maximise benefits of the National Broadband Network Read more…
News
Australian ISP iiNet penalised after NBN migration goes wrong
ACMA investigation has found iiNet’s actions breached part of a package of rules developed to protect consumers moving to the NBN. Read more…
News
Australia’s NBN – 41% increase in turnover as connections climb
Australia’s NBN financial results for September quarter highlight a 41% year-on-year increase in total turnover as the number of premises connected climbs. Read more…
News
Australia’s NBN formally warned, discriminating between RSPs
NBN Co, in charge of construction and management of Australia’s National Broadband Network, has been formally warned for discriminating between RSPs. Read more…
Off the Wire
NBN speeds are getting better but not for everyone: ACCC
Competition among Australian ISPs to perform well in the ACCC’s speed tests is delivering good results for fixed-line NBN customers, but some consumers continue to receive substantially slower speeds than available to other consumers on Read more…
Views
Aussies keen on 5G as home broadband option: report
Good news for Australian operators scrambling to launch 5G services – unlike in the US, there’s actually more consumer interest in 5G … as a home broadband option. A recent research report from Australian technology Read more…
Off the Wire
ACMA enforces new rules to ease NBN migration pain
The Australian Communications and Media Authority (ACMA) says it has set out its ‘Compliance and enforcement – statement of approach’ for new rules providing regulatory safeguards for consumers moving to services delivered over the NBN. Read more…
Off the Wire
NBN WIRE: Migration rules finalized; MyRepublic fined for speed claims
The Australian Communications and Media Authority (ACMA) has released its final set of new rules requiring telcos to help their customers move smoothly to the National Broadband Network (NBN). ACMA research found that almost one in Read more…
Views
Customer complaints regulation – another fine mess in the making?
One of the best kept secrets for most businesses is the number of customer complaints they get through their customer support centers. For communications service providers, keeping these numbers confidential has become a bit of Read more…
Views
National security arguments are starting to develop quite a smell!
Am I the only one questioning why governments have suddenly become paranoid about national security over the internet when it is we who should probably be paranoid about governments abusing it at our cost? Prior Read more…
Views
NBN Co kills 100-Mbps fixed wireless plan because it’s too expensive
ITEM: Australia’s NBN Co has backed off from its promise to provide fixed-wireless customers with maximum connection speeds of 100 Mbps because it’s just too expensive. According to ABC, NBN Co told Parliament in January Read more…
Off the Wire
ACCC clears Telstra plan to allow FTTC for NBN migration
The Australian Competition and Consumer Commission (ACCC) has approved Telstra’s proposed variation to the NBN migration plan that names fiber to the curb (FTTC) as a new access technology for NBN connections. FTTC allows for Read more…
News
NBN shortfalls hinder digital agriculture transformation in Australia
SYDNEY (Reuters) – Gooda Creek Farm, located just outside Australia’s capital city of Canberra, exemplifies the country’s agricultural ambitions – a boutique producer that sells more than 2,000 kilograms a week of highly sought shiitake Read more…
Views
Australia to swap USO for USG by 2020 once NBN is finished – oh …
ITEM: The Australian government said on Wednesday it plans to scrap its Universal Service Obligation (USO) program by 2020 and replace it with a Universal Service Guarantee (USG) – provided the NBN is finished by then, Read more…
Off the Wire
New NBN Co contract with service providers promises better experience
Australian national broadband network wholesaler NBN Co has signed a new contract with phone and internet providers that it says is designed to improve the quality and timeliness of its wholesale services. The third version of Read more…
News
Nbn co finally decides to roll out G.fast broadband next year
Australia’s nbn co has announced that it will add G.fast to its access tech portfolio next year to enable gigabit broadband connections over existing copper lines. Nbn co plans to deploy G.fast to homes where Read more…
Views
Australia’s NBN is so bad even Bloomberg hates it: report
ITEM: A scathing article from Bloomberg last week blasted Australia’s national broadband network (NBN) project as “a poster child for government mismanagement” and an international embarrassment in terms of broadband speeds. Since the NBN was Read more…