News
Australian ISP iiNet penalised after NBN migration goes wrong
ACMA investigation has found iiNet’s actions breached part of a package of rules developed to protect consumers moving to the NBN. Read more…
NBN
News
Australia’s NBN – 41% increase in turnover as connections climb
Australia’s NBN financial results for September quarter highlight a 41% year-on-year increase in total turnover as the number of premises connected climbs. Read more…
News
Australia’s NBN formally warned, discriminating between RSPs
NBN Co, in charge of construction and management of Australia’s National Broadband Network, has been formally warned for discriminating between RSPs. Read more…
Off the Wire
NBN speeds are getting better but not for everyone: ACCC
Competition among Australian ISPs to perform well in the ACCC’s speed tests is delivering good results for fixed-line NBN customers, but some consumers continue to receive substantially slower speeds than available to other consumers on Read more…
Views
Aussies keen on 5G as home broadband option: report
Good news for Australian operators scrambling to launch 5G services – unlike in the US, there’s actually more consumer interest in 5G … as a home broadband option. A recent research report from Australian technology Read more…
Off the Wire
ACMA enforces new rules to ease NBN migration pain
The Australian Communications and Media Authority (ACMA) says it has set out its ‘Compliance and enforcement – statement of approach’ for new rules providing regulatory safeguards for consumers moving to services delivered over the NBN. Read more…
Off the Wire
NBN WIRE: Migration rules finalized; MyRepublic fined for speed claims
The Australian Communications and Media Authority (ACMA) has released its final set of new rules requiring telcos to help their customers move smoothly to the National Broadband Network (NBN). ACMA research found that almost one in Read more…
Views
Customer complaints regulation – another fine mess in the making?
One of the best kept secrets for most businesses is the number of customer complaints they get through their customer support centers. For communications service providers, keeping these numbers confidential has become a bit of Read more…
Views
National security arguments are starting to develop quite a smell!
Am I the only one questioning why governments have suddenly become paranoid about national security over the internet when it is we who should probably be paranoid about governments abusing it at our cost? Prior Read more…
Views
NBN Co kills 100-Mbps fixed wireless plan because it’s too expensive
ITEM: Australia’s NBN Co has backed off from its promise to provide fixed-wireless customers with maximum connection speeds of 100 Mbps because it’s just too expensive. According to ABC, NBN Co told Parliament in January Read more…