Features
Singapore retailers are investing to meet consumer demands
Singapore retailers are investing for growth despite rising interest rates, inflation and the GST hike in both brick-and-mortar and online offerings. Read more…
research
News
Data helps businesses run better – why aren’t more using it?
Most business leaders in Asia know data is essential to making strategic business decisions quickly – but most of them aren’t actually using it. What gives? Read more…
Views
The metaverse is the future, but few firms wants to be first
Companies worry about falling behind their competitors if they don’t adopt metaverse tech – but they also don’t want to be the first to do so, says KPMG report. Read more…
Views
AI is everywhere, but governance isn’t, and that’s not good
More enterprises are adopting AI across Asia-Pacific – but it’s not necessarily governed well, and that’s a big problem, says a new report. Read more…
Features
Human agents still crucial to customer experience in Malaysia
Brands in Malaysia are delivering a moderate customer experience (CX) below the APAC average and Malaysians still prefer live human agents. Read more…
Features
Over third of telcos believe pre-owned equipment is unreliable
Only 44% plan to buy pre-owned equipment over the next five years, according to research conducted by TXO. Why? Read more…
News
Sustainability is topping more CEO priority lists for next few years
More CEOs say sustainability is one of the biggest challenges to act upon over the next two to three years, a new study says. Read more…
News
Google is struggling with internal battle over AI research for chip design
Google recently fired a senior engineering manager who was trying to discredit landmark research by his own colleagues on AI software. Read more…
News
Contingent workers playing a larger role in Asia’s digital economy
Many companies in APAC have turned to contingent workers to fulfil growing demand for skilled workers for the digital economy. Read more…
Views
Enterprise 5G use cases need to be practical, not sexy, survey says
Business are investing in enterprise 5G, but they’re more interested in use cases that drive real-world benefits, not cutting-edge services. Read more…
News
More small businesses plan to accept crypto payments in 2022
Almost a quarter of small businesses in nine countries plan to accept digital currencies as payment in 2022, according to a survey by Visa. Read more…
News
Majority of companies in Thailand are using outdated cybersecurity tech
Over half of companies in Thailand are using cybersecurity infrastructure and software that should have been thrown out years ago: study. Read more…
Videos
Context is the new king in the advertising world – but there’s a problem
Context is the new art or science that will drive success in advertising, as recent research shows. But there is a problem. Read more…
Features
Report reveals 300-fold increase in mobile data traffic since 2011
Ericsson global insights reveal an almost 300-fold increase in mobile data traffic since 2011, when its Mobility Report was first published. Read more…
Views
Many APAC firms have no idea what a good customer experience is: report
Many APAC firms prioritize professionalism / friendliness in delivering a good customer experience. Only that’s not what customers care about. Read more…
Features
CSPs are targeting enterprises, but do they really know what they want?
CSPs are targeting the enterprise sector, except that most enterprises aren’t coming to them for cloud or digital services. Read more…
News
Experimental chewing gum could reduce spread of COVID-19, maybe
An experimental chewing gum that “traps” coronavirus particles could limit the amount of the virus in saliva and help curb transmission. Read more…
Views
When it comes to cyber crime risk, does location really matter?
A security report rates the risk of cyber crime worldwide, with Myanmar rated the most risky. But with attacks rising, does location matter? Read more…
News
E-commerce to drive SEA internet economy past $1 trillion by 2030
Southeast Asia’s internet economy is forecast to reach $1 trillion by 2030, as more people take up online shopping and food delivery: report Read more…
News
Bat researchers in Cambodia on mission to track down COVID-19 origin
Researchers are collecting samples from bats in northern Cambodia in a bid to understand the coronavirus pandemic Read more…