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Salesforce to buy ClickSoftware to boost customer service operations
Salesforce agreed to buy U.S.-Israeli software developer ClickSoftware for $1.35 billion, in a bid to accelerate growth of its cloud-based products. Read more…
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Salesforce partners with Alibaba to make China inroads
Salesforce.com will partner with Chinese e-commerce company Alibaba Group as it looks to make inroads into the Chinese software market with its products. Read more…
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Salesforce to integrate Apple iOS features into mobile app
SAN FRANCISCO (Reuters) – Apple and Salesforce are entering a partnership in which Apple will help build features such as its Siri voice assistant deeper into Salesforce‘s own mobile apps, which are widely used in the sales and marketing Read more…
Off the Wire
3 Hong Kong braces for 5G with large transformation project
3 Hong Kong announced agreements with Tech Mahindra, Matrixx Software, Salesforce and Vlocity to enable digital transformation of its telecoms operations, all along with continued product and service innovation and business growth – all in Read more…
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Salesforce venture arm earmarks $50 million for AI start-ups
SAN FRANCISCO (Reuters) – The venture wing of Salesforce.com is launching a $50 million fund to invest in start-ups employing artificial intelligence, the cloud computing firm told Reuters on Tuesday. Salesforce, whose software helps businesses Read more…
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IBM/Salesforce tie-up makes sense – Microsoft and Facebook should follow their lead
Salesforce and IBM have announced a wide-ranging partnership which will combine their two AI offerings, but they will continue to sell the combined offering under two brands. At the same time, IBM has announced that Read more…
Off the Wire
Stand back! IBM and Salesforce to connect their AI platforms
IBM and Salesforce have announced a global strategic partnership to leverage their respective artificial intelligence platforms to deliver joint solutions designed to enable companies to make smarter decisions, faster. Under the partnership, IBM’s Watson AI Read more…