News
Generative AI could make call centers more productive
Usage of a generative AI assistant tool in call centers boosted average productivity by 13.8%, with less experienced agents getting a bigger boost: study Read more…
skillsets
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Telecoms CEOs must embrace effective change now
The uncertainty of the future economic viability of the telecoms business is making change an immediate necessity. CEOs need to make this their top priority. Read more…
News
Women in Southeast Asia want to boost their digital skills
The digital landscape of Southeast Asia is rapidly evolving, and with it, so are the needs of workers and job seekers. But this transformation has not been equal: women in the region continue to lag Read more…
Features
Growth mindsets: telcos need women entrepreneurs to thrive
Sandra De Zoysa, group CCO at Dialog Axiata: if telcos really want to drive innovation, they should empower women entrepreneurs and engage with students. Read more…
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How AI is impacting BPO employees in the Philippines
Business process outsourcing (BPO) is a major source of employment and revenue in the Philippines. Should employees be worried about AI taking over their roles? Read more…
News
Cloud to surpass on-prem for Asia’s top companies by 2025
Cloud will be the primary storage, management, and analysis destination for 65% of Asia-based 2000 companies by 2025, says a new IDC report. Read more…
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The metaverse is the future, but few firms wants to be first
Companies worry about falling behind their competitors if they don’t adopt metaverse tech – but they also don’t want to be the first to do so, says KPMG report. Read more…
News
Skills shortage is partly behind Australian cyberattack wave
Australian firms have become a major target for cyber attacks as a skills shortage leaves an understaffed cybersecurity workforce ill-equipped to stop them. Read more…
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APAC firms are being overwhelmed by customer data
APAC firms want to harness customer data to serve them better. Just one problem: customers are generating data at volumes many firms aren’t prepared to handle. Read more…
News
Singapore offers new visa for top talent, high-earners
With tech talent in high demand globally, Singapore is looking to attract the best and brightest with a new visa specifically for high-earning professionals. Read more…
News
Shortage of foreign worker hinders Thailand’s post-COVID recovery
At a time when Thailand is starting to reopen after the pandemic, the country is facing a critical shortage of foreign workers. Read more…
News
Job openings in India’s telecom sector to double in the next year
Telecom job openings in India are set to double in the ongoing fiscal year as service providers prepare for 5G rollouts. Read more…
News
MeiTY plans to train over 85,000 engineers to design chipsets
MeiTY is expanding a centralized chip design infrastructure to 120 academic institutions across the country in the next five years. Read more…
News
Decision-makers in APJ ‘get’ data, but where are the skillsets?
Enterprise decision-makers believe their firms have excellent data capabilities – but many of their own employees don’t. Read more…
News
Singapore organizations are resilient to cyber attacks but need more talent
Singapore organizations remains fairly resilient to cyber attacks, but skillsets are hard to find, and many incidents go unreported: survey Read more…
News
Contingent workers playing a larger role in Asia’s digital economy
Many companies in APAC have turned to contingent workers to fulfil growing demand for skilled workers for the digital economy. Read more…
News
Indonesia’s workforce says it has a serious digital skills gap
Most workers in Indonesia are finding themselves in need of new or updated digital skills, says a new report from AWS and AlphaBeta. Read more…
News
Threatened by food insecurity, Singapore to triple agri-tech jobs by 2030
With the pandemic impacting food supply chains, Singapore plans to create a high-tech, productive, and resource-efficient agri-tech sector. Read more…
News
Hotmail co-founder launches ShowReel video platform for jobseekers
Sabeer Bhatia unveils ShowReel, a social video messaging platform designed enable employment and upskilling opportunities for jobseekers. Read more…
Views
Many enterprises are not coping with digital reality well
Most enterprises are keen on digital transformation but many lag behind the curve, says KMPG. Two reasons: talent shortages and too many tech choices. Read more…