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skillsets

Generative AI could bridge the skills gap in call centers
News

Generative AI could make call centers more productive

May 5, 2023 Joana Bagano 0

Usage of a generative AI assistant tool in call centers boosted average productivity by 13.8%, with less experienced agents getting a bigger boost: study Read more…

Telecoms CEOs must embrace effective change now
Views

Telecoms CEOs must embrace effective change now

April 19, 2023 Guest Writer 0

The uncertainty of the future economic viability of the telecoms business is making change an immediate necessity. CEOs need to make this their top priority. Read more…

Women in Southeast Asia want to boost their digital skills
News

Women in Southeast Asia want to boost their digital skills

March 10, 2023 Joana Bagano 0

The digital landscape of Southeast Asia is rapidly evolving, and with it, so are the needs of workers and job seekers. But this transformation has not been equal: women in the region continue to lag Read more…

Growth mindsets: telcos need women entrepreneurs to thrive
Features

Growth mindsets: telcos need women entrepreneurs to thrive

March 8, 2023 Guest Writer 0

Sandra De Zoysa, group CCO at Dialog Axiata: if telcos really want to drive innovation, they should empower women entrepreneurs and engage with students. Read more…

BPO AI philippines
Views

How AI is impacting BPO employees in the Philippines

March 1, 2023 Joana Bagano 0

Business process outsourcing (BPO) is a major source of employment and revenue in the Philippines. Should employees be worried about AI taking over their roles? Read more…

cloud passes on-prem by 2025
News

Cloud to surpass on-prem for Asia’s top companies by 2025

February 17, 2023 Joana Bagano 0

Cloud will be the primary storage, management, and analysis destination for 65% of Asia-based 2000 companies by 2025, says a new IDC report. Read more…

metaverse KPMG
Views

The metaverse is the future, but few firms wants to be first

November 18, 2022 Joana Bagano 0

Companies worry about falling behind their competitors if they don’t adopt metaverse tech – but they also don’t want to be the first to do so, says KPMG report. Read more…

Australia cyber defences skills shortage
News

Skills shortage is partly behind Australian cyberattack wave

November 1, 2022 News Centre 0

Australian firms have become a major target for cyber attacks as a skills shortage leaves an understaffed cybersecurity workforce ill-equipped to stop them. Read more…

APAC customer data
Views

APAC firms are being overwhelmed by customer data

October 11, 2022 John C. Tanner 0

APAC firms want to harness customer data to serve them better. Just one problem: customers are generating data at volumes many firms aren’t prepared to handle. Read more…

singapore talent visa
News

Singapore offers new visa for top talent, high-earners

August 31, 2022 Joana Bagano 0

With tech talent in high demand globally, Singapore is looking to attract the best and brightest with a new visa specifically for high-earning professionals. Read more…

shortage of foreign workers thailand
News

Shortage of foreign worker hinders Thailand’s post-COVID recovery

July 13, 2022 Joana Bagano 0

At a time when Thailand is starting to reopen after the pandemic, the country is facing a critical shortage of foreign workers. Read more…

job openings telecom
News

Job openings in India’s telecom sector to double in the next year

May 31, 2022 Staff Writer 0

Telecom job openings in India are set to double in the ongoing fiscal year as service providers prepare for 5G rollouts. Read more…

MeiTY chipset design
News

MeiTY plans to train over 85,000 engineers to design chipsets

May 6, 2022 Staff Writer 0

MeiTY is expanding a centralized chip design infrastructure to 120 academic institutions across the country in the next five years. Read more…

decision
News

Decision-makers in APJ ‘get’ data, but where are the skillsets?

April 27, 2022 Joana Bagano 0

Enterprise decision-makers believe their firms have excellent data capabilities – but many of their own employees don’t. Read more…

singapore organizations cyber attacks
News

Singapore organizations are resilient to cyber attacks but need more talent

April 20, 2022 Joana Bagano 0

Singapore organizations remains fairly resilient to cyber attacks, but skillsets are hard to find, and many incidents go unreported: survey Read more…

contingent workers
News

Contingent workers playing a larger role in Asia’s digital economy

April 12, 2022 Joana Bagano 0

Many companies in APAC have turned to contingent workers to fulfil growing demand for skilled workers for the digital economy. Read more…

digital skills gap
News

Indonesia’s workforce says it has a serious digital skills gap

March 30, 2022 Joana Bagano 0

Most workers in Indonesia are finding themselves in need of new or updated digital skills, says a new report from AWS and AlphaBeta. Read more…

agri-tech
News

Threatened by food insecurity, Singapore to triple agri-tech jobs by 2030

January 18, 2022 Joana Bagano 0

With the pandemic impacting food supply chains, Singapore plans to create a high-tech, productive, and resource-efficient agri-tech sector. Read more…

showreel
News

Hotmail co-founder launches ShowReel video platform for jobseekers

November 18, 2021 Staff Writer 0

Sabeer Bhatia unveils ShowReel, a social video messaging platform designed enable employment and upskilling opportunities for jobseekers. Read more…

enterprise digital transformation
Views

Many enterprises are not coping with digital reality well

October 29, 2019 John C. Tanner 0

Most enterprises are keen on digital transformation but many lag behind the curve, says KMPG. Two reasons: talent shortages and too many tech choices. Read more…

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Features

  • A 5G network in one of the world’s most remote regions
    September 16, 2023 0
  • APAC CDOs struggle to balance innovation and governance
    August 30, 2023 0
  • Telcos to techcos: what’s needed for success?
    August 29, 2023 0
  • Is it possible to train new AI with existing AI models?
    August 18, 2023 0

Off the Wire

  • China Mobile, ZTE verify digital twin cooperation model
    August 1, 2023 0
  • ZTE releases “Digital Infrastructure Technology Trends”
    July 12, 2023 0
  • ZTE shines at MWC Shanghai 2023 shaping digital innovation
    June 28, 2023 0
  • ZTE named to Fortune China ESG Influential List again
    May 12, 2023 0

Videos

  • A 5G network in one of the world’s most remote regions
    September 16, 2023 0
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    August 7, 2023 0
  • Zhang Jianpeng ZTE interview 5G ICT
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