Features
Here’s how badly those 2020 technology predictions were disrupted
Half-way through 2020, a year that has seen massive disruption to traditional business operations, we take a look back at the predictions. Read more…
technology predictions
Views
More 2020 trends: customer service no, streaming wars yes
It seems almost strange that the latest set of tech predictions in 2020 does not focus on customer experience. Streaming video will be big, though. Read more…
Views
Technology predictions about trust, control and fuzzy stuff!
The next set of predictions, after Forrester, is from Telenor Research and point to a year of almost crazy innovation and technology progress. Read more…
Views
At last! Technology predictions that are about customers
With all the talk about 5G, AI and Quantum computing you would have thought that some would appear in Forrester Research’s technology predictions. Read more…