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telecoms

regulation data-driven telecoms
Features

Navigating regulation around data-driven telecoms

December 19, 2022 News Centre 0

Regulation of data-driven business can help telecoms differentiate from Internet players, but comes when telco products and processes use and monetise data. Read more…

telcos are
Views

Telcos are struggling to find new niches amongst a wealth of opportunities

November 11, 2021 Alex Leslie 0

Telcos are still struggling to find their ‘thing’ – apart, obviously, from building robust networks for others to innovate on top of. Read more…

metrics in telecoms
Views

Metrics in telecoms – are they really not fit for purpose any more?

March 10, 2021 Guest Writer 1

In telecoms, there are many old-fashioned metrics that are really not fit for purpose any more and even new ones that are badly-conceived. Read more…

trade media
Views

Trade media is the most influential way for vendors to talk to telcos

March 9, 2021 Alex Leslie 0

Industry and trade media is preferred way that telecoms’ technology buyers like to hear about vendors is definitely going to get attention. Read more…

success of 5G
Views

The success of 5G is not about money alone – that is an excuse at best

January 5, 2021 Alex Leslie 0

The European Union has decided that the success of 5G is crucial to the economic recovery. So they are throwing money at the problem. Read more…

hedge funds
Views

What is it that hedge funds suddenly see in telcos?

October 14, 2020 Alex Leslie 0

Several hedge funds have been sniffing around telcos recently, with a view to major investment or outright purchase. Why? Read more…

customer service gaming
Views

If you want to benchmark your customer service levels, look to gaming

September 9, 2020 Alex Leslie 0

A recent study into customer service levels across a number of industries showed that the telecoms industry is dreadful at customer service. Read more…

telecoms industry
Views

Has the telecoms industry gone network mad, asks baffled customer

August 3, 2020 Alex Leslie 0

Most recognise that the telecoms industry is fixated by two things. The first is the network and the second is the handset. Read more…

Customer not king
Views

In the industry-formerly-known-as-telecoms the customer is still not king

July 23, 2020 Teresa Cottam 0

In some industries, the customer has been king for quite some time, but in telecoms the customer has continually come second. Read more…

telecoms nice guy
Views

In telecoms the nice guy just might come first, not last

April 20, 2020 Alex Leslie 0

The telecoms industry is learning how to be the nice guy, and there is a reason. It is about leveraging loyalty and trust. Read more…

telecoms networks essential
Features

It turns out that telecoms networks are essential after all

April 9, 2020 Tony Poulos 0

We have been debating the issue of whether telecoms networks are essential – essentially a utility – for around 20 years. Read more…

brand value
Features

Brand values are in decline – but how about telecoms?

April 2, 2020 News Centre 0

Brand value of the world’s biggest companies is set to lose an estimated US$1tn, result of coronavirus, but telecoms seeing less of an impact. Read more…

international roaming
Views

As international roaming revenues stop for operators, now what?

April 1, 2020 Alex Leslie 0

You would have thought that the impact of COVID-19 on telecoms operators would be positive. Read more…

News

New Zealand telcos to contribute US$33mn for development levy

December 19, 2019 News Centre 0

New Zealand’s Commerce Commission has released how much telcos will each pay towards the government’s USD33mn Telecoms Development Levy. Read more…

Features

The rollout of 5G will reshape the global telecoms sector in 2020

December 9, 2019 News Centre 0

The rollout of 5G will gather pace non 2020, but operators will struggle to provide these services profitably. Read more…

Features

Telecoms fraud still a lucrative criminal business – CFCA

November 28, 2019 News Centre 0

CFCA survey sheds new light on telecoms fraud but it continues to be a lucrative criminal business despite industry efforts to reel it in. Read more…

News

Indian telecoms lobby group warns of ‘unprecedented crisis’

October 31, 2019 News Centre 0

India’s telecoms sector leading players will face an ‘unprecedented crisis’ if the government refuses to relax its demand for $13 billion in outstanding dues. Read more…

BSNL merger controversy
News

India announces plan to revive loss-making state telecoms firms

October 24, 2019 News Centre 0

India has announced an almost $8 billion plan to help loss-making state telecom providers catch up with private competitors including a merger. Read more…

AI telecoms
Off the Wire

Telecoms leads the way in implementing artificial intelligence

September 6, 2019 News Centre Comments Off on Telecoms leads the way in implementing artificial intelligence

Telecommunications is one industry that uses artificial intelligence and machine learning in many aspects of their business. Read more…

identity
Views

Will trust enable telecoms operators become identity brokers, more?

August 21, 2019 Alex Leslie 0

It seem as if the tide is turning for telecoms operators. It also seems as if, finally, they are in a position to play a major role in the identity business. Read more…

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