Target not targeted over the weekend despite multiple outages

FILE PHOTO: People exit a Target store in Azusa, California U.S. REUTERS/Lucy Nicholson/File Photo

(Reuters) – Target Corp on Saturday said its payment registers were back online after a systems outage stopped customers in the United States from paying for in-store purchases.

The outage was caused by an “internal technology issue” that lasted for about two hours and was not a data breach or security-related issue, Target said in a statement.

The retailer said no guest information was compromised. (Apparently, Target calls its customers “guests” – Ed)

Earlier on Saturday, Target tweeted that it was aware guests could not make purchases and apologized for the inconvenience.

According to media reports, the problem affected Target stores across the country.

Some customers took to Twitter to complain using the hashtag #targetdown, and many commended Target employees for handling the situation well.

“The poor people @Target,” one Twitter user with the handle @writeriowa wrote. “I walked in, they apologized profusely, and handed me coupons. It’s not the local employees’ fault, so please, be patient and kind. #targetdown.”

“To my fellow target employees, stay strong in this dark time. #targetdown,” another user tweeted.

A defect in a network device in June 2014 also caused problems with Target’s payment processing systems, according to media reports.

Then on Sunday, Target Corp said it was unable to process select card payments at some stores for nearly 90 minutes due to a vendor-related issue – the second consecutive outage faced by the retailer in a week.

Target said its payments vendor NCR experienced an issue at one of its data centers on Sunday afternoon, which affected the retailer’s stores.

The incident was not related to Saturday’s glitch, the company said in an emailed statement, adding that the issue has now been resolved and payments are going through.

(Reporting by Ishita Chigilli Palli in Bengaluru, Editing by Bill Trott, Daniel Wallis and Sherry Jacob-Phillips)

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