U Mobile expands BSS management deal with Ericsson

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Image credit: TY Lim / Shutterstock.com

Ericsson says it has further extended its partnership with Malaysian operator U Mobile to transform its BSS into an industrialized, real-time converged environment.

Originally signed in 2012, the partnership has been extended for another five years until 2022. In the ongoing contract, Ericsson is responsible for competence development, solution design, deployment and systems integration of the convergent billing solutions, as well as managed services.

Ericsson said its BSS solution enables U Mobile to offer a wider range of unique services including real-time promotions and notifications, product and services cross bundling, real-time cost control for postpaid subscriptions, subscriber personalization, and flexible mobile wallets.

The five-year managed services contract allows U Mobile to focus its efforts on product development while having clearer visibility and more control over capital and operating expense, said U Mobile CEO Wong Heang Tuck.

“We need to ensure that we actively reduce time to market in a way that would not affect customer experience. Ericsson’s billing solutions has played a role in enabling our customers to enjoy our new services more quickly and efficiently,” he said.

Ericsson says its manages more than 5 million U Mobile pre-paid and post-paid subscribers. Globally its BSS offerings support 2 billion subscribers via over 200 telecom billing and charging customers.

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